The Gregg
Family - Norwell, Massachusetts
Installation of Residential Central Air
Conditioning - 100% Complete as of
7:30pm on 07/21/2010
In June 2010,
M. Gregg of Norwell required that a
new air conditioning system be
installed in her home. She
requested quotes from at least
two companies, one of whom
created a quote in Word and sent
it to her on June 9th.
M.
Gregg selected the
quote with the
lowest price (which
only differed by
$2500 on a total quote of
over $10,000) and
work commenced.
In less than a
month, she was so
unhappy with the
progress that she contacted
All Phases
Mechanical to
re-quote the entire
project. This now
included having to
repair and re-do the
work of the original
contractor.
Carl Tucci
of All Phases
Mechanical met with
M. Gregg, and re-did
his original quote on the spot.
Unfortunately, the new quote had
to include not only the original
work, but what needed to be re-done to
correct and finish what the
first company had started.
Fortunately though,
Mr. Tucci was able
to give a
credit as the
previous contractor
had left usable
parts at the
customer's home!
M.
Gregg was to so
thankful to Mr.
Tucci that she not
only accepted his
quote, but also
provided
documentation of her
experiences with the
other contractor,
but also signed a
release allowing All
Phases Mechanical to
take photos and
video of the
"Before" and "After"
on her project.
Work
began immediately,
and within hours M.
Gregg was happier
than she'd been in a
month over her air
conditioning
project. In
less than a week,
the second floor air
conditioner was
tested and running:
a 2 ton, 13 SEER system!
07/17/2010 - All
Phases installed a 2
ton, 13 SEER central air
conditioning unit on
the second floor of
the Gregg home,
tested it, and had
it up and running.
07/21/2010 - The
installation of the
4 ton, 13 SEER unit on
the first floor of
the Gregg home was
complete. The
unit was tested, and
was up and running!
07/21/2010 - All
work 100% Complete
as of 7:30pm.
"Carl, Buddy
and crew were
excellent! They
were fast, neat, and
very customer
service oriented.
They proactively
kept us abreast of
their progress each
day. We couldn't be
happier, especially
after a negative
experience with
another HVAC
contractor".
See how the previous contractor
left the work and watch All
Phases swing into action!
All Phases has completed
the work! The final video is
below.
M. Gregg was so unhappy with the
original HVAC company
that she signed a release
allowing All Phases Mechanical
to offer her story. The
All Phases team has completed
this job.